Emergency Services

I Think My Water Main is Broken. What Should I Do?

i think my water main is broken, what should i do? graphic

A water main is the water line that connects the plumbing system in your home to the public water supply. This means that a water main is channeling water from the public water supply directly to the pipes in your home, ensuring you have an appropriate supply of water.

When a water main breaks, if it’s a part of the public mains, the city is in charge of the fix. If the problem occurs on the water main supply line directly connected to your house, it’s generally the homeowners responsibility. Your water main line is located underground and in your yard which means that if it breaks, the water main can only be accessed by digging. Because of this, it’s important to know the signs of a break so that you can catch the problem sooner rather than later. Do you suspect you have a water main break? Don’t wait on it! Call us now for a free estimate!”

Why Can A Water Main Break?

water bursting out of the side of a water man

One of the most common reasons a water main can break is when there are temperature changes such as overly dry or overly wet weather. When that happens it can cause the ground to shift. When the ground shifts, the pipes can also shift and result in cracking and breaking.

Besides temperature changes, some other causes of water main breaks can be:

  • The age of the water main itself
  • The material it is made of
  • Sudden fluctuations in the pressure
  • Continual cycles of freezing and thawing (breaks are more susceptible in winter months)
  • Unintentionally hitting a pipe with a shovel, back-hoe or other heavy equipment

Signs Your Water Main is Broken

puddle of water in grass

When not taken care of in the early stages, water main breaks can cause serious damage. This is why knowing the warning signs can save you time and money. Here are some of the common signs your water main might be broken:

  • Low water pressure throughout the entire house
  • Cracks in the foundation of your home
  • Water flowing or gushing from the ground
  • Unexplained water in the street/sinkholes
  • Puddles of water in your home
  • Increase in water bill
  • An unpleasant odor
  • Damp drywall

Precautions To Take When Dealing With a Break

woman holding a glass of water

When you know that your water main is damaged or broken, there are some steps that can be taken for a smoother road to recovery:

  • Unsafe drinking water could be a cause of a water main break. Contact a local health department so they can make sure your household water is safe for drinking, cooking, and bathing.
  • You may want to shut off your main water supply to stop the water leakage.
  • Some cities/counties require a permit for excavating. Checking and inquiring that can save some time if you think it’s very likely your water main will need some work.
  • You may have coverage with your insurance! Contact your homeowners’ insurance provider for more information.
  • Make sure that you get a warranty on water main replacement or repair.

Contact Shamrock Plumbing For Your Water Main Needs

At Shamrock Plumbing, we value our customers and know how important quick problem solving and fast yet thorough services are. If you suspect a water main break or have any questions, please call us ASAP at (801) 505-9505 so we can assess the situation and find the best solution for your problem.


CALL NOW: 801-505-9505
TOLL FREE: 866-262-8007

340 W 500 N
North Salt Lake, UT 84054
United States