Emergency Services

Frequently Asked Questions

At Shamrock Plumbing, we’ve heard all the questions in the book about plumbing, water heaters, floor heating, or even driveway snow melt systems. Here are some of the more common questions we get asked.

Questions About Shamrock Plumbing

plumber fixing sink

Does Shamrock Offer Commercial Services?

Yes! We are proud to be able to assist businesses, including construction companies, with their plumbing needs. For more information, check out our commercial plumbing services page.

What Are Our Service Areas?

We service homes and businesses across most of the Wasatch Front, from Draper to Logan. For more information, please see our Service Areas page.

Are We Hiring New Plumbers?

We are always on the lookout for new talent. Please check out our Careers page for more information, and to learn how you can become a member of our team.

Questions About Plumbing

leaking pipe being fixed

What are the Signs of a Leaking Pipe?

Are you seeing water spots around your molding? Peeling paint? Warped wood? Are you smelling a strange odor? Hearing a rumbling sound when appliances run? All of these are signs that a pipe could be leaking. Learn what to do about this problem and how Shamrock Plumbing can help you.

How to Prevent My Pipes from Freezing?

If the weather gets extremely cold (20 degrees Fahrenheit or lower), you should do two things:

  1. Keep bathroom and kitchen cabinet doors open.
  2. Allow water to trickle out of your faucets to keep water running through the pipe.

Check out this infographic for more information.

What Causes Pipe Corrosion?

There could be multiple reasons why your pipes are corroding. For example, do you have copper pipes? Then the pH levels might be too low. As for all metal pipes, too much oxygen in the water could lead to rusty pipes. There could be too many chemicals running through your water or the water temperature could be too hot for your pipes. The water turbulence could also be off—if your water changes direction, that could lead to corrosion.

If you are seeing signs of pipe corrosion, the quality of your water could be at risk. Don’t hesitate to take action and look into our pipe installation services.

How Much Water Do Dripping Faucets Waste?

The amount of water loss caused by a dripping faucet depends on a few factors: how often your faucet is dripping and how big those drips are. Keep in mind that you’re not losing just a few drops of water; you could be losing gallons per day! That not only wastes water but it increases your utility bills. To find out how much water your leaky faucet is wasting, try this drip calculator.

Why is My Faucet Leaking?

There are a few different reasons why your faucet could be leaking. To narrow down the reason, inspect your faucet and look for the following: loose or worn out O-rings or washers that are either loose or of the wrong size. O-Rings are small disks that are on the stem screw (what keeps the faucet in place) and are typically found near the base of your faucet’s structure where metal meets porcelain. Washers are found near the valve seat. If the washer is the cause of your leak, you should see dripage around the spout.

Of course, there are other issues that could have led to your leaky faucet. Consult with one of our plumbers to find your specific problem and resolve the issue.

Which Foods Should I Avoid Putting Down My Garbage Disposal?

Your garbage disposal is not a magical place where your food just disappears. If your food is starchy (like potatoes and pasta), keep them away from your disposal. They can act as a glue and clog your sink. Grease and oil should be avoided. Once cooled, these substances can harden around your pipes or disposal. Also, fibrous foods like celery and asparagus should never go down your drain either as their strings can get caught around the blades. For other foods that don’t belong down your drain, check out our blog.

Questions About Water Heaters

water heater temperature

Why is My Water Heater Humming?

If your electric tank water heater is making a humming sound, it’s possible that cold water is making its way into the tank. To quiet the water heater, use an element wrench to tighten the heating elements. If this doesn’t resolve the issue or if you don’t have access to this type of wrench, your friendly plumbers at Shamrock are here to help!

What Should I Do If My Water Heater is Leaking?

The very first thing that you should do is turn off the power to your water heater. For electric water heaters, switch off the breaker. If you have a gas-powered water heater, use the on/off dial. Then, find the source of the leak. Once you’ve found it, turn off the water supply. The reason your water heater started to leak could be because there is an internal pressure problem or the Temperature and Pressure Release (T&P) Valve is defective. For T&P valve issues, you could try replacing the valve. If you’d rather not do that yourself, if there is an internal pressure issue, or if you simply can’t find what is causing the problem, you should defer to a water heater repair specialist.

When Should I Have My Water Heater Serviced?

It’s important to have your water heater inspected annually. During an inspection, a Shamrock plumber can help you know which parts may need to be replaced. Certain parts, such as anodes, may need to be replaced every two to three years.

When Do You Recommend That I Replace My Water Heater?

If you have a tank water heater and it’s seven years or older, we typically recommend replacing it as a whole rather than continuously replacing parts. Tankless water heaters, however, should last for 20 years.

Questions About Water Softeners

water softener

What is a Water Softener and How Does It Work?

Hard water contains a lot of dissolved minerals like magnesium, calcium, and iron. A water softener uses sodium to remove most of these minerals.

What are the Benefits of Getting a Water Softener?

Water softeners help protect your skin from the effects of harsh minerals, keeping it clean, soft, and hydrated. Soft water also helps keep your plumbing free of mineral build-up. To learn more about the benefits of investing in a water heater, check out this blog post!

What is Water Softener Salt Made Of?

Most water softener salts are made from sodium chloride (comparable to table salt). There are some salt mixture options that include added ingredients for different effects—like to prevent caking from happening inside of the salt tank.

Will a Water Softener Make My Drinking Water Taste Salty?

No! During the water softener process, a brine solution that contains salt goes from the brine tank to a resin tank. The ions from the salt bond with the resin beads in that tank. The salt’s ions charge the resin beads, allowing the hard mineral ions (from magnesium and calcium) to be attracted to the resin. The salt ions will then take the place of the mineral ions and, thus, soft water is created. Trace amounts of sodium ions do make it into your water but they do not make your water taste salty. They simply make your water taste cleaner.

Questions About Floor Heating

floor heating

What is radiant floor heating?

Radiant floor heating keeps your floors from getting cold. It allows heat to move up through heating panels installed beneath your floor. These panels include electric coils or tubes of hot water. This type of heating helps your home to be more comfortable and energy-efficient.

Will Underfloor Heat Harm My Wooden Floors?

Not all types of wooden floors will be negatively impacted by underfloor heating. If you’re doing a complete remodel and getting new flooring anyways, you should consider engineered wood flooring (as opposed to solid wood flooring) when choosing a type of wood floor to go over a radiant floor heating system. Engineered wood is less vulnerable to changing temperatures that may otherwise affect solid wood floors.

If you’d like to keep your current wood flooring as is and learn more about whether your type of flooring would be well-suited for a radiant floor heating system, check out this extensive case study done by Forest & Wood Products Australia.

“Wooden floors over UFH [underfloor heating] can perform well, and it could even be argued that a wooden floor installed and operated correctly will outperform those with conventional heating systems that cause hotspots in the floor with extreme localized dimensional change.”

How Often Should Radiant Flooring Be Replaced?

A high-quality radiant heat system that is properly taken care of should last for more than 35 years and shouldn’t need to be replaced until it has aged to that point and is no longer as functional.

Questions About Driveway Snow Melt?

cleared driveway in snow

What is a Driveway Snow Melt System and How Does It Work?

Similar to an indoor underfloor heating system, a driveway snow melt system uses hydronic tubing to keep the surface of the driveway warm. Water goes through the tubing underneath the surface and is heated by a pump, boiler, and other equipment that is kept in a small mechanical room in the house. If a winter storm is coming, the manual timer can be used to preheat the surface so that snow and ice don’t pile up—no need to shovel!

On What Type of Surfaces Can Your Snow Melt Systems Be Installed?

At Shamrock plumbing, we are able to install, repair, and maintain snow melt systems for sidewalk and driveway surfaces that are made of concrete, asphalt, stone, or brick.

Have More Questions?

We hope that we have answered most of your questions. If you have any that aren’t listed here or are seeking assistance with any of the issues or questions mentioned here, give Shamrock Plumbing a call!

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CALL NOW: 801-505-9505
TOLL FREE: 866-262-8007

340 W 500 N
North Salt Lake, UT 84054
United States